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Transportation Services

photo of van driver helping people
Abbott Northwestern Hospital’s transportation program provides van service to the hospital and affiliated metropolitan area physicians’ offices for patients coming from Greater Minnesota and western Wisconsin.

Riders will be billed for the ride and can select from a number of payment options, including cash, check, Visa or MasterCard.

About the Van Service
Allina Medical Transportation provides van transportation, one-way or round trip, to the main hospital campus, the Center for Outpatient Care in Edina, the Sartell Outpatient Center and affiliated physicians’ offices in the Twin Cities metropolitan area.

Patients qualifying for this service include those who:

  • have been referred to the hospital or its affiliated physicians by their hometown physician
  • can meet the van at designated sites within a 175-mile radius of the hospital
  • can get into and out of a van with minimal assistance and travel independently up to four hours.

The Pricing Structure
Due to government regulations, the pricing structure for van transportation has changed. As a result, the fare increased for rides more than 50 miles from the hospital.

Number of Miles

One-Way Fare

Round Trip Fare

35-50

$12

$24

51-100

$24

$48

101-150

$36

$72

151-175

$48

$96



Van rides are also available for free to those who meet certain income guidelines. To obtain an “Application for Financial Assistance” form, call the Van Service coordinator at 1-800-258-1210.

Pickup and Drop Off Locations
Vans are scheduled to visit specific communities on specific days. Each Van Service community has a designated pick up location.

The Van Service coordinator will confirm the time and place of pickup when the reservation is verified. Patients should be available 15 minutes prior to their scheduled pickup time. Due to time restrictions, the van can only wait five minutes after the scheduled pickup time.

There may also be a delay on the return trip based on all passengers’ needs that day, especially if another patient’s appointment runs later than expected. In most situations, the van driver will make every effort to depart as close to the scheduled time as possible.

Please keep in mind that other patients will be on the van with you. As a result, there may be stops on the way to the hospital so the van can pick up other patients. The drivers may also stop at a patient’s request anytime during the trip.

To Schedule Van Transportation
To schedule van transportation or for more information, call the Van Service coordinator at 1-800-258-1210.
 

 

Abbott Northwestern Hospital
800 E. 28th St. Minneapolis, MN 55407
612-863-4000
E-mail us

 

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